Legal
Privacy Policy
Effective date: 30 July 2022
We care about keeping your data confidential, accurate, and handled lawfully. This page explains what we collect, why, how we protect it, and the control you have over it.
1. Scope
This Privacy Policy applies to anyone who interacts with us: clients, visitors, business partners, affiliates, and applicants. By using our website, products, or services, you agree to the practices described here. Logicspark Technology LLP ("LogicSpark", "we", "our", or "us") processes personal data in line with applicable Indian data protection law, including the Information Technology Act, 2000 and its associated rules.
2. Definitions
- Personal data is any information that identifies, or can identify, an individual.
- Sensitive personal data includes financial details, passwords, biometric information, and other highly confidential data.
- Processing means any operation we perform on data: collecting, storing, using, sharing, or deleting it.
3. Information we collect
We collect information you give us directly, information gathered automatically, and information from trusted third parties.
- Personal information: name, email address, phone number, postal address, business affiliation, and identification documents where required.
- Technical data: IP address, device and browser details, approximate location, and usage analytics.
- Transaction information: billing details, invoices, and records of services provided.
- Behavioral data: preferences, feedback, survey responses, and how you engage with our services.
- Third-party data: information from authorized partners or public records.
4. Why we process your data
We process personal data on these grounds:
- Contract: to deliver the services we have agreed to provide.
- Legitimate interest: to run, secure, and improve our business and prevent fraud.
- Legal obligation: to meet statutory, regulatory, or court requirements.
- Consent: where we ask for it, such as marketing or sensitive data.
5. How we use information
- To provide, customize, and support our services.
- To improve user experience through analytics and feedback.
- To meet legal, tax, and regulatory obligations.
- To send marketing communications where you have consented.
- To monitor security, detect fraud, and manage risk.
- To support recruitment and employment.
6. Data retention
We keep personal data only as long as needed for the purposes above or as required by law. After that, we securely delete, anonymize, or destroy it.
7. How we protect data
- Encryption for data at rest and in transit using current industry standards.
- Access controls that limit data to authorized people based on their role.
- Monitoring to detect and prevent unauthorized access.
- Incident response procedures to contain breaches and notify affected parties as required.
8. When we share data
We do not sell or rent your personal data. We may share it only in these cases:
- Service providers who help us operate, under appropriate confidentiality terms.
- Authorities when lawfully required.
- Business transfers such as a merger, acquisition, or restructuring.
- Legal matters to comply with valid legal process or to defend legal claims.
9. Your rights
Subject to applicable law, you can:
- Access, correct, or update your personal data.
- Withdraw consent where processing relies on it.
- Ask us to restrict processing in certain cases.
- Object to direct marketing.
- Raise a grievance if you believe your rights have been infringed.
10. Cookies and tracking
We use first-party and third-party cookies to keep the site working and to understand how it is used. You can disable cookies in your browser, though some features may stop working.
11. Cross-border transfers
Where we transfer personal data outside India, we apply recognized safeguards, such as Standard Contractual Clauses, in line with applicable law.
12. Children's privacy
Our services are not intended for anyone under 18. We do not knowingly collect data from minors without verifiable parental consent.
13. Changes to this policy
We may update this policy from time to time. We will post changes on this page and, where required, notify you directly.
14. Contact us
For any privacy question or to exercise your rights, contact our grievance officer:
- Grievance officer: Kapil Upadhyay
- Company: Logicspark Technology LLP
- Address: 7, Gitanjali Complex, Arunesh Society, Navrangpura, Ahmedabad, Gujarat 380009
- Email: hello@logicspark.io
- Phone: +91 9824274945
By continuing to use our services, you acknowledge and accept this Privacy Policy.